Our Terms and Conditions:
The following paragraphs contain the general terms and conditions under which Camp Shippers ("CS") is engaged in the movement and transportation of items including, but not limited to, packages, within the United States alone or jointly through interchange with its affiliates. CS reserves the right to amend any portion of this service explanation at any time. The most current service explanation may be found at the CS Web site (www.campshippers.com) and is available upon written request from the CS main office. Any terms for our shipment of goods via our shipping provider can be found on their website
- Shipping Services
- Box Kits
- Commodities Handled and Restrictions on Service
- Payment for Services
- Use of Independent Agents
- Declared Value-Coverage Available
- Declared Value-Coverage Description
- Applicable Law
- Entire Agreement
- Sever ability
At times, CS shall act only as an intermediary for the receipt and forwarding of the Customer's shipping items to the CS-designated shipping carrier ("Carrier"). The Customer agrees to complete Address labels provided by CS in a legible and complete manner prior to pickup of the goods by CS or Carrier. CS or the Carrier will deliver the items to the address specified on the shipping labels approximately 6 business days or less after their pickup.
Each CS Box Kit includes one (1) double walled measuring 28-7/8" x 22" x 23-1/4", 1 roll of shipping tape, and 1 address label. Each supply kit will be shipped to the Customer via FedEx to the address that the Customer provides during the order process. The Customer hereby authorizes CS to charge the Customer’s credit card or bank account for the price of the box kit and any additional supplies. Box kits are non-refundable and non-returnable.
The Customer recognizes that CS will not be held liable for damage to the Customer’s belongings after delivery has occurred. In the event that the Customer is not present during the Customer’s scheduled delivery date and time, and unless the Customer has requested a signature delivery, CS representatives will leave the delivery at the appointed address.
The Customer recognizes that only loss or damage caused by the negligence of CS will be covered by the CS declared value policy, as described in these Terms and Conditions. Only physical damage to the exterior of the item will activate any claim on the item.
Commodities Handled and Restrictions on Service
Since in some instances CS will act as an intermediary for our Shipping Carrier, the Customer must be advised that our Carrier holds itself out to transport general commodities, as usually defined, subject to the restrictions that are available at their Web site. The Customer agrees to become familiar with the Carrier's restrictions prior to packing the Customer’s articles for shipping.
CB provides shipping services subject to a number of restrictions. The Customer accepts full responsibility and liability for any damages or losses that result from the Customer's failure to adhere to these service restrictions. No shipping service shall be rendered:
- For items containing valuables such as jewelry, art, currency and collectibles.
- For hazardous materials and firearms.
- For any perishable items
- For any items that are prohibited by law or regulations of any federal, state, or local government in the U.S.
- For the transportation and storage of articles prohibited by CS's logistics vendors, a complete list of which is available on the CS Web site.
CS will not ship packages containing liquids not contained in a proper outer container, preferably sealed plastic pouch, and the Customer acknowledges that the Customer is liable for any damage that the Customer’s contents may inflict on the property of others.
CS reserves the right to refuse any package that by reason of the dangerous or other character of its content, is liable, in the judgment of CS, to soil, taint, or otherwise damage other merchandise or equipment, or that is economically or operationally impractical to transport, or that is improperly packed or wrapped. CS reserves the right to open and inspect any package tendered to it for storage or shipping.
Payment for Services
The Customer agrees to pay the total cost of the services provided by CS based on the number and type of items tendered to CS at the time of pickup, the exact services to be provided, and the prices contained on the CS web site. The Customer further agrees to pay any applicable fees as specified in the Pricing section.
All charges for services are due and payable prior to the pickup of the Customer's possessions. All accounts must be paid by credit or debit card prior to pickup. The Customer hereby authorizes CS to charge the Customer-provided credit card or bank account for the balance owing for the services rendered and any additional fees including but not limited to, Oversize Fees. When a package’s Length + (2 x Width) + (2 x Height) exceed 130”, the package is deemed Oversize.
Checks or cash are not accepted on the day of pickup and should not be given to CS representatives under any circumstance.
The Customer acknowledges that the Customer remains indebted to CS for any balance owed on the Customer’s account as a result of invalid credit or debit card information, CS's inability to receive credit or debit card charge authorizations, or for any other reason that prevents CS from being paid for the services and any additional fees. If the Customer has failed to pay the charges for the services or any additional fees prior to the date of scheduled delivery of stored packages, CS reserves the right to hold the Customer's possessions until payment has been received in full.
Pricing for the services shall be in accordance with the pricing schedule contained on the CS website. In addition, CS will charge and the Customer will pay additional fees as described in this section. The purpose of the additional fees is to compensate CS for expenses it incurs beyond those associated with the provision of services according to standard procedures. Additional Fees may be charged for the following, as explained in the sections of this Agreement: Additional Abandonment Fees - Costs incurred when storage items are not claimed by the Customer.
Use of Independent Agents
CB uses vendors and other agents in performing the services for the Customer. The Customer acknowledges CB’s use of these third parties and agrees that the Customer has no contractual relationship with these third parties.
Declared Value - Coverage Available
CS automatically protects each CS shipping package against loss or damage due to CS’s negligence up to a value of $100. Unless the Customer purchases additional declared value from CS, the Customer agrees that the released value of each package is no greater than $100 and that CS's liability is limited to $100.
To the extent that the Customer does not declare value for the full value of the Customer’s personal property shipped with CS, the Customer hereby agrees to assume all risk of loss, including damage or loss by burglary, fire, vandalism or vermin. CS and CS's agents, affiliates, authorized representatives and employees will not be responsible for, and the Customer hereby releases each and all of them from, any loss, liability, claim, expense, damage to property or injury to persons that could have been declared (including without limitation any loss arising from the active or passive acts, omission or negligence of CS or its agents, affiliates, authorized representatives and employees).
CS strongly recommends the purchase of additional declared value in cases where the replacement value of the Customer's possessions exceeds $100 per package. Additional declared value is available at the rate specified in the pricing schedule contained on the CS Web site. The maximum amount of additional declared value is $1000 for each shipping package.
To purchase additional shipping declared valuation, the Customer must:
- a. Indicate the amount of declared valuation for each package in the Customer’s CS service request
- b. Print and affix the shipping labels to the Customer’s correct packages.
Declared Value - Coverage Description
For shipping items, please refer to our Shipping Carrier's Web site to obtain complete information on their declared valuation provisions.
The basic and additional declared value for shipped items provides coverage against damage or loss of the Customer's stored packages due to CB’s negligence. The declared value does not cover:
- Jewelry, coins, and collectibles.
- Damage to electronic equipment if there is no evidence of physical damage or breakage to the packaging container.
- Items of indeterminable value.
- Extremely fragile items (e.g. mirrors).
- Improperly packed items.
- Concealed damage.
- Unpacked items, including furniture that is not wrapped and protected.
- Minor damage due to normal handling (including, but not limited to scratches, nicks, and cut.
- Any damage caused by an event of force majeure.
- Damage to storage containers (e.g. boxes, trunks, etc.)
- Damages due to natural disasters, any and all loss or damages occurring while the items are not in the possession of CS.
- Damages caused to particleboard and assembled furniture.
Damaged items must have evidence of physical damage to the exterior packaging of the item. CS cannot be held liable for concealed damage to items within a CS Box without physical damage to the exterior of the package.
Notwithstanding anything to the contrary contained in this Agreement, CS's maximum liability for any damage, loss, cost, or expense incurred as a result of any storage by CS is limited by the terms included in this Agreement. All declared value coverage is expressly limited to the period in which the Customer's possessions are in the actual care and custody of CS.
Delivery Confirmation Policy
Because a variety of instances may occur at your address that are beyond our control, customers agree that any delivery confirmation (even without a signature) provided by the selected shipping provider is deemed sufficient proof of delivery to the card holder.
Charge backs and Reversals
CS handles charge backs and reversals as potential cases of fraudulent use of our product offer and/or theft of product. In cases where we have provided a product and we have verified that a client has received a product and/or refused or returned product(s), whether or not they have used the product in any way, possible actions taken by the company may include filing a complaint with the Internet Crimes Bureau and/or local authorities, or reporting the incident to the appropriate authorities in your state to investigate theft of product and possible mail fraud which is a Federal Crime. All cases of charge-back requests will be vigorously fought by the Company. BE AWARE that if you choose to claim your online transaction was fraudulent that all activity and IP address information is captured. This digital proof of whom and where the order was placed will be submitted to the proper authorities. This information may be used in a civil and criminal case against a customer if there is fraudulent use or theft of product(s).
The Customer agrees to make a claim for any loss first against any declared valuation carried by the Customer or the Customer's parents, if available. The Customer will make claims against CS only after exhausting other areas of coverage.
If the Customer is not present during the time of delivery, the condition notes recorded on the contract, if any, will determine the existence and extent of damage or loss.
Claims for loss of, or damage to, the Customer's property must be filed with CS by requesting a claims form from CS. Claims shall be deemed waived if not filed within 10 days following delivery of the damaged package or, in the case of a lost item, within 10 days following the scheduled delivery of the missing item. Upon receipt of a completed Claim Form and any required documentation, CS will process the claim and issue a formal reply to the Customer within 30 days of receipt of the Claim Form and documentation. CB will pay the lesser of the following claim amounts:
- a. The cost of reasonably restoring the property to its condition immediately before the move (applies only in the case of damaged items).
- b. The original cost or replacement value of the property.
- c. The amount of declared valuation on the package, which is:
- i. $100 if no additional declared value was purchased, or
- ii. The lesser of:
- $1,000 (the maximum single item coverage) or
- The amount of additional declared value the Customer purchased for the item plus the
$100 of free declared value.
It is hereby expressly agreed that CS shall have no liability if any claim is denied or paid in part by the Carrier or its declared valuation company.
Without limiting the right of CS to conclude for other reasons that the Customer will not be returning to camp, the Customer agrees that the Customer’s failure to be present on the scheduled delivery day and the Customer’s failure to communicate with CS concerning an alternate delivery arrangement constitutes abandonment of their stored possessions.
In the case of abandonment of the Customer’s possessions, the Customer agrees to pay CS for all charges and fees relating to the failed delivery attempt and for any disposal fees of the Customer’s items. CS has the right to assume ownership of the abandoned property on December 30th of the service year if the Customer has failed to contact CS about delivery.
Except as specifically provided in this Agreement, the Customer waives any claims for damage or loss of any article against CS and its employees. The Customer expressly releases and agrees to hold CS, and its agents and employees harmless from any and all costs of processing any claim or defending any claim arising from this Agreement. The Customer expressly acknowledges that CS is not a professional storer, mover or common carrier and waives the right to hold CS to any laws or standards governing storers, movers or carriers.
This Agreement shall be governed, interpreted, and construed according to the law of the Commonwealth of New York. The Customer agrees that any court action pertaining to this Agreement shall be conducted in the state courts of New York or in the federal courts located therein.
The Customer acknowledges that there are no representations, warranties, or agreements by or between the parties that are not fully set forth herein and no representative of CS or CS's agents is authorized to make any representations, warranties, or agreements other than as expressly set forth herein. This Agreement may be amended only by a writing signed by the parties.
Any term or provision of this Agreement that is invalid or unenforceable in any situation in any jurisdiction shall not affect the validity or enforceability of the remaining terms and provisions hereof or the validity or enforceability of the offending term or provision in any other situation or in any other jurisdiction.